Vacation Rental Agreement for Casa Blanca - VD12
Managed by
Sutter Real Estate Group, LLC
Guest Agreement
This Agreement constitutes a contract between the Person or Persons signing below (hereinafter referred to as “Guest”) and Sutter Real Estate Group, LLC (hereinafter referred to as “Agent”), Agent for the Owner or Owners (hereinafter referred to as “Owner”) of the premises in the Casa Blanca Community (hereinafter referred to as the “Community”) described in the Reservation signed by the Guest or any replacement premises (hereinafter referred to as the “Property”). Sutter Real Estate Group, LLC is the agent of the Owner and will be compensated by the Owner. It is specifically agreed and understood that the relationship between the parties herein shall be deemed to be of a proprietor/lodger or hotel/hotel guest and NOT of Owner/Tenant. Guest expressly acknowledges and agrees that the Property is a “transient public lodging establishment” as defined in subsection 509.013(4)(a)1, Florida Statutes, that the Agreement is for transient occupancy of the Property, and that Guest does NOT intend to make the Property a residence or household.
- Minimum Rental Age: The primary Guest (the person or one of the persons signing below) needs to meet the minimum age requirement of 25 years at the time of the Reservation. Agent may require proof of the primary Guest’s age as demonstrated by a valid driver’s license, passport, or other government-issued photo identification. If the primary Guest refuses to provide proof of age or if Agent discovers that the primary Guest fails to meet the minimum age requirement, Agent may immediately cancel the Reservation and this Agreement, require the primary Guest and all other persons in the primary Guest’s party to immediately vacate the Property upon receipt of notice of cancellation, and all payments made by Guest shall be forfeited. The primary Guest MUST occupy the Property during the entire term of this Agreement. If Agent discovers that the primary Guest has failed to so occupy the Property, Agent may immediately cancel the Reservation and this Agreement, require the Guest and all other persons in Guest’s party to immediately vacate the Property upon receipt of notice of cancellation, and all payments made by Guest shall be forfeited.
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2. Check-in: CHECK-IN TIME IS AFTER 4:00 p.m. for Guests, which includes all properties managed by Agent. Agent will make every effort to have the Property ready for Guest occupancy at the noted check-in time; however, Agent cannot guarantee the exact time of occupancy. No concessions, rate reductions, or refunds will be made if the Property is not available for check-in at the specified check-in time. If the Property is available for check-in prior to 4:00 p.m. Guest may be permitted an early check-in at 12:00p.m. for a $50 early check-in fee. Keys must be picked up at Agent’s office located at The Casa Blanca main office, 6154 Midnight Pass Rd., Siesta Key, FL 34242, during office hours. Office hours are 9:00 a.m. to 5:00 p.m., Monday through Friday. If Guest plans to arrive after these hours, prior arrangements must be made with Agent. For the dates of January 31st, February 1, March 1st, and April 1st later check-in times may be assigned. Guests will be notified of such times.
3. Dissatisfaction upon Arrival: The Property will be inspected for cleanliness and for the condition of the interior and for the condition and completeness of the furnishings and equipment before Guest’s arrival. Any cleanliness problems, damage to the Property interior or damaged or missing furnishings or equipment must be reported to Agent in writing, by with speaking Agent, or by leaving a voicemail detailing the issues on the voicemail at 941-349-5101 within 2 hours of arrival. If Guest fails to report dissatisfaction with cleanliness or damage to the Property interior or damaged or missing furnishings or equipment within the aforementioned time period, the cleanliness and the condition of the Property interior and the condition and completeness of furnishings and equipment shall be deemed to be accepted by Guest. All unreported damage to the Property interior or damaged or missing furnishings or equipment shall be attributed to the Guest and the cost of repair or replacement of the same shall be the financial responsibility of the Guest.
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4. Check-out: CHECK-OUT TIME IS 10:00 a.m. Check-out time is strictly enforced so that Agent has adequate time to prepare the Property for the next scheduled Guest. Without prior approval by Agent, the failure of Guest to vacate the Property by the check-out time will result in a late check-out fee, as follows:
Late check-out between 10:01 a.m. and 11:00 a.m. - $50 fee.
Late check-out between 11:01 a.m. and 12:00 p.m. - $75 fee.
Late check-out between 12:01 p.m. and 1:00 p.m. - $100 fee.
Late check-out after 1:00 p.m. will constitute a full day and Guest will be charged the full nightly rate.
Guest MUST notify Agent at least 48 hours prior to check-out time on the scheduled departure date if Guest plans a late departure after the scheduled departure date. Late departure is not guaranteed and must be approved by Agent. If Guest fails to notify Agent of late departure, but late departure is approved, the Guest will be charged a $50 scheduling fee. Guest should notify Agent if Guest plans an early departure. All keys shall be returned to Agent’s office located at The Casa Blanca main office, 6154 Midnight Pass Rd., Siesta Key, FL 34242. If all keys are not returned, the replacement cost of any missing keys will be charged to the Guest’s credit card, without notice to the Guest. If Agent needs to retrieve the keys from the Property, the Guest will be charged $50. Check-out procedures are outlined in the Welcome Letter to be provided to you at check-in as stated in Exhibit A.
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5. Check-out Procedures: Guest agrees to follow all check-out procedures as outlined in Exhibit A and understands that the Property must be left reasonably clean with no damage to the Property interior and no damaged or missing furnishings or equipment. Guest understands that failure to follow check-out procedures will result in additional fees and charges. Agent reserves the right to charge the Guest for extra cleaning (normal cleaning is deemed to be cleaning requiring no more than 2 hours), stained, damaged, or missing bedding and towels, or damage to the Property interior and for any damaged or missing furnishings or equipment.
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6. Guest Services Fee: The Guest Services Fee shall be equal to up to eight percent (8.0%) of all Rent, fees and taxes due. This fee is paid to Agent to compensate for Agent’s services to Guest during the term of this Agreement, including but not limited to check-in and check-out, answering inquiries from Guest, assistance to Guest at the Property, inspection and inventory of furnishings and equipment on the Property, coordination of Guest’s occupancy with the Association, and other typical administrative tasks.
7. Reservation Payments: A NON-REFUNDABLE Reservation deposit equal to the greater of $325.00 or ten percent (10%) of all Rent plus Travel Insurance (if purchased), plus the Guest Services Fee and all applicable taxes must be paid to reserve the Property. The balance of Rent, fees and taxes due shall be received by Agent at least sixty (60) days prior to the initial date of occupancy. Guest authorizes Agent to charge Guest’s credit card, without notice to the Guest, for the balance due fifty-nine (59) days prior to the initial date of occupancy. Guest will receive Agent’s automated confirmation of payment to the email provided by Guest. Failure to pay the balance due prior to the fifty-ninth (59th) day will result in forfeiture of Guest’s ten percent (10%) deposit and the cancellation of the Reservation and this Agreement. If the Property is reserved less than sixty (60) days prior to the initial date of occupancy, all Rent, fees and taxes are due at the time of the Reservation. If these procedures are not followed, Agent reserves the right to cancel the Reservation. Rent and all fees are subject to change without notice. Within fifteen (15) days after notice of an increase in Rent, Guest shall pay the amount of the Rent increase or may cancel the Reservation and this Agreement and receive a refund of all monies paid.
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8. Credit Card: A valid credit card must be used for the Reservation Payments and a valid credit card must be provided to Agent prior to check-in. Guest’s credit card information shall be held by the Agent to compensate the Owner for: (A) Unpaid rent; (B) Damage or loss of furnishings and equipment within the Property; (C) Excessive utility charges, additional internet-streaming charges, and unpaid long distance phone charges; (D) other services provided by the Agent or its assigns; and/or to compensate the Association for damage to the Cooperative property; (E) extra cleaning - over two (2) hours required to return the Property to acceptable condition; (F) Excessive dirty laundry left at the Property at time of departure; (G) Soil to carpets; (H) Soil to upholstery; (I) Damage to the interior of the Property; (J) Missing Owner’s personal property; (K) Failure to comply with the Pet policy; (L) Failure to comply with the no-smoking policy. Within thirty (30) days after Guest’s departure, Agent shall either notify the Guest of the charges or charge the method of payment on file in accordance with Florida law. If for any reason the credit card on file is no longer valid, the Guest agrees to pay all outstanding amounts within forty-eight (48) hours of notification. Failure to pay the outstanding balance shall result in Agent referring the debt to a collection agency and imposing an administrative fee of $500 for collection plus attorney’s fees and costs of collection. Alternatively, Owner may file suit against Guest to collect the debt plus attorney’s fees and costs of collection in the local Small Claims Court of Sarasota County, Florida
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9. Refundable Damage Deposit Fee: Seven (7) days before the initial date of occupancy, a Refundable Damage Deposit Fee of $300.00 must be paid by Guest, which Guest authorizes Agent to charge to Guest’s credit card without notice to the Guest. The Damage Deposit fee may be applied by Owner or Agent to compensate Owner for any unusual wear and tear on the Property, for repair of any physical damage to the Property, for any other monies owed by Guest under the Guest Agreement, and for any costs and attorney’s fees associated with Guest’s failure to fulfill the terms of the Agreement. After Guest has vacated the Property, Agent will inspect the Property and will deduct from the Damage Deposit fee for any unusual wear and tear or any physical damage and for any other monies owed by Guest as well as any costs and attorney’s fees associated with Guest’s failure to fulfill the terms of the Agreement. The balance of the damage deposit fee will be refunded to Guest.
10. Refunds and Cancellation: All payments become NON- REFUNDABLE at sixty (60) days prior to the initial date of occupancy. There shall be no refunds for early departures, pool closures, exterior construction, interior maintenance or repairs or inclement weather, including hurricanes. Agent reserves the right to cancel the Reservation and this Agreement at any time up to sixty (60) days prior to the initial date of occupancy, for any reason, and will refund the Reservation deposit to the Guest within fifteen (15) days of cancellation.
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Travel Insurance: Agent highly recommends that the Guest purchase Rental Guardian Insurance as it offers comprehensive coverage for cancellation and interruptions that protects the Guest’s rental investment.
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11. Authorized Occupants and Occupancy Limits: Only Guest and the other persons in Guest’s party listed below may occupy the Property at any time during the entire term of this Agreement. Guest shall not allow or permit any other person to occupy the Property at any time during the entire term without prior written approval by Agent. Any such person not approved to occupy the Property during the entire term will be considered a trespasser. Occupancy Limits: This Guest Agreement and Guest’s right of occupancy are subject to the following occupancy limits: four (4) persons in a 2-bedroom Property; two (2) persons in a 1-bedroom Property; if the property has a sleeper sofa, an additional two (2) persons per Property.
List Other Persons in Guest’s Party List Other Persons in Guest’s Party
Guest represents and warrants that all children who may occupy or visit the Property shall be supervised by an adult at all times.
12. Guest Approvals and Complete Compliance with Association Regulations:
(a) This Guest Agreement and Guest’s right of occupancy shall be subject to the approval of the Guest by the Association. The Guest agrees to be bound by all terms and conditions of the Association governing documents, as amended, governing the Property and by any Rules and Regulations heretofore or hereafter adopted by the Association as outlined in Exhibit B, with the following being of exceptional importance: (A) NO PETS; (B) Guest may not sublet the Property nor assign this Agreement; (C) rental rates are based upon occupancy by four (4) persons in a 2-bedroom Property; two (2) persons in a 1-bedroom Property. (D) all trash must be bagged and sealed and placed in appropriate containers; (E) no child or infant is allowed in the swimming pool who is not potty trained or wearing a swim diaper (not a regular diaper).
(b) Guest acknowledges and agrees that Agent may remove or cause to be removed from the Property any Guest or occupant who, while on the Property, illegally possesses or deals in controlled substances as defined in Chapter 893, Florida Statutes, or is intoxicated, profane, lewd or brawling, who indulges in any language or conduct which disturbs the peace and comfort of other guests or which injures the reputation, dignity or standing of the Community, or who fails to check-out by the time agreed upon in writing by Guest and Agent at check-in unless an extension of time is agreed to by Agent prior to check-out, or who, in the opinion of Agent, is a person the continued entertainment of whom would be detrimental to the Community. The admission to, or the removal from, any Property shall not be based upon race, creed, color, sex, physical disability, or national origin. Any notice to leave may be given orally or in writing by Agent to Guest or occupant and if in writing shall be as follows: “You are hereby notified that this establishment no longer desires to entertain you as its guest, and you are requested to leave at once. To remain after receipt of this notice is a misdemeanor under the laws of the State of Florida.”
(c) If Guest receives a notice to leave the Property pursuant to Subparagraph 12(b), Agent shall be entitled to retain the entire amount of Rent, fees and taxes paid, without further notice, as agreed upon damages, consideration for the execution of this Agreement and in full settlement of all claims; or Owner, at Owner’s option, may proceed at law with any damage claims against Guest. Any Guest who remains or attempts to remain after being requested to leave shall be guilty of a misdemeanor of the second degree punishable in accordance with Florida law. If any person is illegally on the Property, Agent may call upon any law enforcement officer of this State for assistance. If the Guest is arrested, Agent shall employ all reasonable and proper means to care for any personal property which may be left at the Property by Guest. However, upon arrest, the Guest shall be deemed to have given up any right of occupancy and have abandoned such rights. Any and all costs of storage, moving, shipping, and the like in regard to Guest’s personal property will be charged to Guest’s credit card.
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13. Parking: Vehicle parking is limited to one (1) assigned space per Property. NO VEHICLE LARGER THAN A FULL-SIZE SUV MAY BE PARKED ON THE PROPERTY. A PARKING PASS MUST BE DISPLAYED ON THE VEHICLE DASHBOARD WHEN PARKED AT THE VILLA AND VEHICLE INFORMATION MAY BE REQUIRED BY THE ASSOCIATION. ANY VEHICLE WITHOUT A PARKING PASS DISPLAYED WILL BE TOWED AT GUEST’S EXPENSE. GOLF CARTS ARE PERMITTED WITH A PARKING PASS. GOLF CARTS MUST BE PARKED IN THE DRIVEWAY OR IN THE PARKING SPACE OF THE PROPERTY. GOLF CARTS PARKED ILLEGALLY OR WITHOUT A PARKING PASS WILL BR TOWED AT GUEST’S EXPENSE BOATS, JETSKIS, RVS, AND TRAILERS ARE NOT PERMITTED ON THE PROPERTY OR IN THE COMMUNITY.
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14. Keys: Two (2) sets of keys plus directions to the Property will be issued to Guest at check-in time. ALL KEYS MUST BE RETURNED TO AGENT’S OFFICE UPON CHECK-OUT.
15. Premises, Furnishings: Guest understands that the Property and its furnishings and equipment are privately owned and should be treated with care. Guest shall be entitled to essential kitchen utensils, dishes and linens as Agent deems necessary. Maid/linen service is provided during Guest’s occupancy of the Property for an additional fee.
16. Guest Supplies Needed: All paper products, soap, garbage bags, laundry detergent, dish and dishwasher detergent, toiletries, cleaning supplies, etc. shall be the sole responsibility of the Guest to purchase and maintain.
17. Utilities: Electric power, internet and local phone service are provided by the Owner. Guests shall prudently use electricity and shall not charge long distance calls or online services to the Owner's accounts. Excessive use of electricity, online purchases, and long-distance phone charges shall result in either a charge against the Guest’s credit card or a liability for which the Guest shall pay the Agent or Owner.
18. No Smoking or Vaping: The Property is a no smoking, no vaping property. A special cleaning fee and administrative fee totaling $1,000 will be charged to Guest if Agent determines that smoking or vaping has occurred at the Property.
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19. Pets: No Pets are allowed on Casa Blanca property or inside any unit except for CERTIFIED service animals. Certification documentation must be provided at the time of reservation and again at check-in. Guests are responsible for their service animal’s behavior as well as proper disposal of animal waste. Failure to comply will result in eviction. A special cleaning fee and administrative fee totaling $1,000 will be charged to Guest’s credit card if Agent determines that a pet has been in the Property without proper certification documents.
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20. Firearms and Fireworks: Firearms and fireworks are strictly prohibited on the Property at all times. If Agent determines that firearms or fireworks are or were present on the Property, Agent may immediately cancel the Reservation and this Agreement, require Guest and all other persons in Guest’s party to immediately vacate the Property upon receipt of notice of cancellation, and all payments made by Guest shall be forfeited.
21. Alcoholic Beverages and Illegal Drugs: Guest agrees that no illegal activities shall be permitted on the Property, including but not limited to the possession, serving or consumption of alcoholic beverages by anyone under the age of 21; or the possession, distribution or use of any illegal drugs. Additionally, Guest accepts full responsibility and liability and hereby releases and indemnifies Agent and Owner from any claims related to underage possession, serving or consumption of alcoholic beverages or any possession, distribution of illegal drugs on the Property, as further provided in paragraph 39.
22. Equipment in Property: The appliances and other equipment in the Property shall be maintained in good working condition and any malfunction or failure will be repaired in a timely manner as provided herein. Any repair or maintenance to the interior and exterior of the building or other common elements is the responsibility of the Association or Association’s Management Company and is outside the control of the Owner or Agent. Therefore, there will be no refund, rent abatement or substitution of the Property due to malfunction of appliances, failure of air conditioning or heating equipment or repair or maintenance to the building or other common elements.
23. Repair of Property: For any repair problem, Guest must notify Agent and Agent will arrange for the repair to be performed within a reasonable time after notice from Guest. Any repair performed at Guest’s instruction without Agent’s authorization will be Guest’s responsibility and expense. Guest may also be responsible for any unwarranted service calls. Issues with the TV, cable and Internet services are not a repair nor are they an EMERGENCY. Guest must call office during office hours to report any issues with the cable service.
24. Emergencies: The Emergency phone is to be used for EMERGENCIES ONLY. An emergency is defined as a lockout of the Property, no water, no air conditioning or heat, no refrigeration, water intrusion from outside the unit and a water leak from the hot water heater, refrigerator or other appliance. In case of fire, Guest must call 911 before calling the emergency number. If Guest calls the emergency number for a non-emergency issue outside of normal business hours, the Guest will be charged a $100 non-emergency fee for Agent’s response to the call. The Emergency phone number is 941-349-5101.
Once Guest discovers water intrusion or a water leak, Guest must call the Emergency phone number immediately to report the water intrusion or leak. If Guest fails to do so immediately after discovery, Guest may be liable for the cost of repair or replacement for any additional damage to the Property as a result of Guest’s negligence in delaying the call to report the water intrusion or leak. Such cost for additional damage may be covered by the Damage fee (but not to exceed $300 including any other charges).
25. COVID-19 Precautions and Risks: Agent's cleaners follow the guidelines of the Centers for Disease Control and Prevention for cleaning and other precautions in the interior of the Property to reduce the risks of the spread of COVID-19. However, Agent cannot guarantee Guest that such precautions will prevent Guest and other persons in Guest's party as well as Guest's visitors and invitees from exposure to or infection with COVID-19 from their stay in the Property. Therefore, Guest acknowledges such risks of exposure and infection with COVID-19 and assumes the risks to Guest and other persons in Guest's party as well as Guest's visitors and invitees, which may result in personal injury, illness, permanent disability, or death.
26. Pest Control: Pest control service is provided by Owner, typically on a monthly basis. Guest may not withhold access to the Property for pest control services. If the pest control technician is not allowed by Guest to enter and service the Property, Guest will be charged a revisit fee of $75 for the technician to return for service.
27. NO Assignment or Subletting: This Agreement shall not be assigned by Guest, nor the Property be sublet by Guest without prior written consent of the Agent.
28. Substitution of Property: Due to the contractual obligation of the Guest to Owner and Agent under this Agreement, Guest shall not be entitled to substitute the Property for another for any reason, including but not limited to the condition or location of the Property.
29. Replacement Premises: If the premises described in the Reservation (hereinafter referred to as the “original premises”) becomes unavailable for any reason including, but not limited to major repairs, redecorating, etc., Agent may provide the Guest with a replacement premises for the dates of the Guest’s occupancy, which Guest agrees to rent under the terms of the Agreement, or Agent may cancel the Guest’s Reservation and this Agreement by refunding all monies paid. Agent shall use its best efforts to attempt to provide a replacement premise that is comparable to the original premise. Comparable is defined as a premises that is similarly rated as the original premises (a similar size with a similar view). Comparable does not mean the same building or complex. If a similarly rated premises is not available, the Managing Agent reserves the right to upgrade or downgrade the original premises. If the original premises is downgraded, the Guest will receive a refund in the amount of the difference in rating. If the original premises is upgraded, the Guest will be given the option to pay the difference in rent or cancel the Reservation and this Agreement and receive a refund of all monies paid.
30. Cancellation of Rental: If the Guest violates any of the conditions or restrictions of this Agreement, Agent may immediately cancel the Reservation and this Agreement, require Guest and all other persons in Guest’s party to immediately vacate the Property upon receipt of notice of cancellation, and all payments made by Guest shall be forfeited.
31. Packages: Packages for Guest or any other person in Guest’s party may be delivered to Agent’s office no sooner than 3 days prior to Guest’s arrival. If a package is delivered for Guest or any other person in Guest’s party to Agent’s office, Agent is NOT responsible for lost or damage to packages.
32. Radon Gas: Radon is a naturally occurring radioactive gas that, when it has accumulated in a building in sufficient quantities, may present health risks to persons who are exposed to it over time. Levels of radon that exceed federal and state guidelines have been found in buildings in Florida. Additional information regarding radon and radon testing may be obtained from your county health department.
33. Entry into Premises: Agent or Agent’s authorized contractors for repair or inspection may enter the Property for any purpose connected with the repair, improvement, care and management of the Property. Agent will attempt to notify Guest prior to such entry. In case of emergency, the Owner, Agent, or Agent’s contractors may enter at any time without notice to Guest.
34. Sale or Rental of Property: If the Property is offered by Owner for sale or rent at any time during the term of this Agreement, Guest acknowledges and agrees that Agent or other real estate agent of Owner may enter the Property with 24 hours’ notice for showings, inspections and other purposes related to a proposed or pending sale or rental.
35. Accidental Damage Protection: The Accidental Damage Protection service is designed to help repair or replace accidental damage that may occur during Guest’s occupancy of the vacation rental. Any intentional damage or damage from misuse or theft will not be covered and will be charged to Guest’s credit card on file. The service is provided and administered by Agent and is not an insurance product. Accidental Damage Protection is automatically applied to all reservations. Accidental Damage Protection pays for repair of accidental damage to only the interior of the Property that may occur during Guest’s occupancy, provided that the damage is disclosed to Agent prior to check-out. The Accidental Damage Protection does NOT pay for such damage resulting from: (a) gross negligence, willful and/or intentional acts of Guest or any other person who enters the Property with the permission of Guest, (b) normal wear and tear, (c) smoking within the Property, and/or (d) damage caused by a pet brought onto the Property. The Accidental Damage Protection also does NOT apply to theft or damage to any personal property owned or brought onto the Property by Guest.
The Accidental Damage Protection will pay a maximum of $1000 towards accidental damage. Any damage unreported to Agent or unacknowledged by Agent, or any damage that exceeds $1000.00 shall be charged to Guest’s credit card on file or shall result in Agent referring the debt to a collection agency and imposing an administrative fee of $500.00 for collection plus attorney’s fees and costs of collection. Alternatively, Owner may file suit against Guest to collect the debt plus attorney’s fees and costs of collection in the local Small Claims Court of Sarasota County, Florida.
The Accidental Damage Protection takes effect at check-in and terminates upon the Guest’s departure. Guest MUST report all damaged items to Agent IMMEDIATELY. The Accidental Damage Protection is void if damage is not reported promptly and PRIOR to CHECK-OUT.
36. Holding Over: Due to the nature of the Agent’s and the Owner’s business (short-term vacation rentals), Guests understand and are hereby put on notice that any unauthorized “holding over” of the Property past the stated term of this Agreement could severely jeopardize the Agent’s and the Owner’s business and cause loss of rental income, temporary and /or permanent loss of current and future business, goodwill and reputation and could force Agent and Owner to breach an Agreement with subsequent guest(s). In this event, Agent and/or Owner may be liable for damages to subsequent guest(s).
In the event of Guest’s holding over or other default in this Agreement, Agent and/or Owner may immediately re-enter the Property and remove all persons and personal property from the Property. In such event, the Agreement will be cancelled by Agent, and Agent and Owner shall be entitled to recover all damages allowable under Florida law. In recognition that this Property is booked in advance by other guests throughout the year, Guest hereby waives all claims for damages that might be caused by Agent’s and/or Owner’s re-entry and taking possession of the Property or removing or storing of Guest’s personal property as herein provided, and will release, indemnify and hold Agent and Owners harmless from all costs and damages occasioned thereby, and no such re-entry shall be considered or construed to be a forcible entry.
37. Waiver of Terms: Guest agrees that the waiver of any term, covenant or condition of the Agreement by Agent or Owner shall not be taken nor construed to be the waiver of any other term, covenant or condition.
38. Enforcement: Owner or Agent shall be entitled to recover from Guest all costs and expenses incurred by Owner or Agent, including attorney’s fees, in connection with the collection of unpaid rent and other monies due hereunder or the enforcement of any other provisions of this Agreement. In any action or proceeding to enforce the provisions of this Agreement, the prevailing party shall recover from the other party all costs and expenses incurred in such action or proceeding, including without limitation, attorney’s fees and other costs and expenses in any trial, appeal, bankruptcy and post-judgment proceeding.
39. Guest’s Release and Indemnification: GUEST HEREBY RELEASES, WAIVES AND DISCHARGES AGENT AND OWNER FROM ANY AND ALL LIABILITES, LOSSES, DAMAGES, CLAIMS, DEMANDS, ACTIONS AND CAUSES OF ACTION OF GUEST OF ANY NATURE AND KIND ARISING FROM OR AS A RESULT OF AGENT’S MANAGEMENT AND RENTAL OF THE PROPERTY TO GUEST AND OWNER’S OWNERSHIP OF THE PROPERTY, SPECIFICALLY INCLUDING BUT NOT LIMITED TO CLAIMS RELATED TO THE CONDITION OF THE PROPERTY AND THE ACTIVITIES OF GUEST AND ANY OTHER PERSON IN GUEST’S PARTY ON THE PROPERTY. Guest further agrees to indemnify and does hereby indemnify and hold Agent and Owner harmless from and against any and all liabilities, losses, damages, claims, demands, actions and causes of action of any nature and kind arising from or as a result of Agent’s management and rental of the Property to Guest and Owner’s ownership of the Property, specifically including but not limited to personal injury, illness, permanent disability, or death of any person or property damage or other expenses sustained by Guest or any other person in connection with the Property. The words “OWNER”, “GUEST” and “AGENT” used herein shall include their heirs, administrators, personal representatives, officers, managers, employees, agents, successors and assigns.
40. Notices: All notices required by this Agreement shall be in writing and shall be mailed by U.S. Mail, registered or certified, to Guest at Guest’s address on file or at the Property address during the term of this Agreement or to Owner or Agent at Agent’s address on the first page of this Agreement.
41. Entire Agreement: This Agreement constitutes the entire Agreement between the parties hereto and no oral statements shall be binding upon either party.
42. Text Messages: By signing this Agreement, you agree to receive text messages related to your reservation, including booking confirmations, check-in instructions, important updates, and other relevant communication from our team. Your privacy is important to us, and your contact information will only be used for communication directly related to your reservation.
By Initialing here, Guest agrees to the above Reservation Payments, Credit Card, and Refunds and Cancellation policies and acknowledges that they have been offered Travel Insurance.
Guest Initials:
Guest Initials:
Primary Guest Signature Date
Guest Signature Date
Make Model License Plate Number State Issued
EXHIBIT A
Please refer to checkout procedures outlined in the Welcome Letter provided to you at check in. Failure to follow these procedures will result in additional fees and charges to you after check-out. By signing this checklist, you acknowledge that you have been made aware of said fees and charges and agree to pay the additional fees if any of these procedures are not followed and are left to the cleaners to complete after your departure.
SET THERMOSTAT TO 76 DEGREES.
LAUNDRY
Excessive soil
DISHES
Dishwasher should be run upon departure. It is fine to leave it full but clean.
A service fee of $25.00 will be billed for loading of any dirty dishes left in the sink or if the dishwasher is not run.
REFRIGERATOR/CABINETS
Remove all food items from the refrigerator and cabinets upon departure.
A service fee of $25.00 will be billed for cleaners to have to empty refrigerator or cabinets.
TRASH REMOVAL
Remove all trash when departing the Property.
1. All garbage must be properly bagged, sealed, and placed in the in-ground trash silos or cans located outside the villa. Trash bins are in the parking lot between the condo building and the A row.
2. Trash is picked up on Tuesday and Friday. Recycle is picked up on Wednesday.
A service fee of $10.00 will be billed for removal of trash left behind.
NON- EMERGENCY CALLS
The dedicated emergency line is for emergencies only*. The office is available Mon-Fri for other calls and concerns.
A service fee of $100.00 will be billed for ALL non - emergency calls made to the dedicated emergency line.
QUALIFIED EMERGENCIES FOR DEDICATED EMERGENCY LINE
*Lockout *No A/C or Heat *No Water *Water Leak/Flood *No Refrigerator/Freezer
LOCK OUT FEE
All guests receive door keys/door codes when checking into the Property.
The after-hours lock out fee is $100.
KEY RETURN
All keys/key bag must be returned to office upon departure. If the office is closed, the key lock box is located next to the welcome packet pick up box to the right of the side office door.
A service fee of $50.00 will be charged if keys are not returned to office. Lost keys will be an additional fee as indicated in the Guest Agreement.
PERSONAL STREAMING DEVICES
All guests who connect streaming devices or log into streaming accounts on any TV in the Property must remove all devices and delete any personal accounts prior to departure. TVs must be returned to original input or source.
Failure to do so will result in a $15 charge.
ALL TV/CABLE/INTERNET issues are NOT considered emergencies and any call to the dedicated emergency line to report said issues will result in a service fee. Please contact the office Mon-Fri to discuss any TV/cable/tv/internet issues.
POOL
Pool hours are dawn to dusk. No smoking allowed in the pool area, office, or recreation room. Adults must accompany children; all babies must be properly diapered. No GLASS is allowed in the pool area. No reservations on chairs/tables.
BEACH
All chairs must be returned to the area behind the Casa Blanca retaining wall. Please do not leave the chairs down by the water. Please do not leave litter on the beach. For your convenience, there are trash bins by the sea wall.
We appreciate your business and thank you for choosing to stay at Casa Blanca.
TO BOOK FOR NEXT YEAR, PLEASE CONTACT
info@thecasablanca.net
Guest Signature Date
EXHIBIT B
OFFICE HOURS: Monday – Friday 9:00 AM to 5:00 PM
Thank you for choosing to spend your valuable vacation time with us at Casa Blanca. We hope you have good weather and an amazing time!
Check-In Information
- Check-In time is at 4:00 PM. Starting at 12:00PM you may request an early check-in. Early check-ins before 3:00 PM cost an additional $50.00.
- Wi-Fi information is posted inside your Villa – located in the Casa Blanca info binder.
- To get you started we provide each Villa with a starter kit of 1 dish soap, 1 dishwasher tablet, 1 paper towel roll, 3 kitchen trash bags, 2 cosmetic soaps per bathroom, and 2 toilet paper rolls per bathroom. Any additional supplies needed are your responsibility.
Check-Out Procedures
- Check-Out time is 10:00 AM. You may request a late check-out for an additional fee, late check-out requests must be completed with office staff 48 hours before check-out.
- Please empty refrigerator and start dishwasher.
- All garbage must be properly bagged, sealed, and placed in the in-ground trash silos or cans located in the parking lot between the condo building and the A row.
Please set thermostat to 76 F.
Parking & Traffic
- Every Villa has ONE designated parking space and parking pass. Additional vehicles and guests must register in the front office for a separate parking pass.
- All parked vehicles must have a parking pass visible in the dashboard, or you will be towed at your own expense.
- You are permitted to share your gate code for deliveries – please direct them to your Villa. Delivery vehicles may park near Villa entrances on a short-term basis only.
- Motor homes, campers, boats (including kayaks), trailers or trucks (over 1 ton) are not to be parked on Casa Blanca property.
- No parking is permitted on Casa Blanca streets. Towaway zones are marked and will be enforced.
- Observe the STOP sign by the office. The speed limit is 10 mph within our community and our roads only permit one-way traffic. Please be cautious of pedestrians.
- No roller skates, roller blades or skateboards are permitted on the premises.
Rules & Regulations
- Trash is picked up on Tuesday and Friday. Recycle is picked up on Wednesday.
- Quiet hours are 10:00pm to 8:00am. Please observe this.
- Only electric grills are allowed on the Casa Blanca property per the Sarasota Fire Department.
- All drying or hanging of clothes, towels, etc. by line or rack must be kept inside the lanai or outside in the back of the unit.
- No unlawful use shall be made of Casa Blanca property. Villas are to be used only for residential purposes.
- We have on-site maintenance and cleaning personnel to handle any issues that may arise upon your arrival or during your stay. Please contact our front office staff to report issues.
- If you have any of the following occur outside our office hours: no A/C, a power outage, flooding inside of your Villa, or you are locked out – call 941-349-5101 and our answering service will direct you to an emergency contact. Please call 911 first in the case of a TRUE emergency.
- No Pets are allowed on Casa Blanca property except for CERTIFIED service animals. Certification documentation must be provided at the time of reservation and again at check-in. Guests are responsible for their service animal’s behavior as well as proper disposal of animal waste. Failure to comply will result in eviction.
Laundry Facilities
There is a laundry room across from office in the D row with three washers and dryers.
In addition, there is a washer and dryer on each floor of the gulf front apartment building.
Pool & Recreation [Pool Hours: Dawn to Dusk]
- There is NO lifeguard on duty. SWIM AT YOUR OWN RISK.
- All children must be supervised by an adult. All babies must be properly diapered.
- NO glass is allowed in the pool area.
- NO smoking is permitted in the pool area, rec room, or office.
- Pool chairs and tables are first come first serve – no reservations. They must remain on the pool deck.
- All personal audio equipment must be kept on silent within the pool area.
- Rec room hours are the same as the office hours. Arrangements to use the rec room must be made with office staff.
Beach
- All beach chairs must be returned to the area behind the Casa Blanca retaining wall. Please do not leave the chairs down by the water.
- NO glass is allowed on the beach and please do not leave litter behind. There are trash bins by our sea wall for your convenience.
- May 1st – October 31st is sea turtle breeding season. Turtle nests on the beach will be marked and must remain undisturbed. Villas near the beach should close blinds and curtains as well as avoid the use of outdoor lighting at night during this time.
Beach cabanas are for the use of all guests and cannot be reserved. Beach chairs are first-come and cannot be reserved. Tents, umbrellas and individual cabanas can be rented through Shade 4 Me at 855-742-3346.
Guest Name
Signature
Villa #
Date
Casa Blanca agents reserve the right to immediately cancel this reservation if the Guest violates any of the rules and regulations noted above. Upon receipt of cancellation the Guest, and all other persons in the Guest’s party, are to immediately vacate the Property; all payments made by Guest shall be forfeited. Signature verifies that the guest understands the terms and conditions of this agreement.